Payroll and customers

How it works

Customers
Help Unlimited complies with all CRA Payroll requirements. We take care of all cost relating to Payroll and ensure that all deductions including Employment Insurance, Canada Pension Plan, and Federal Income Tax, T4’s and Record of Employments are taken off your hands. We also comply with all Workplace Safety Insurance Board coverage and requirements.

Submission of Hours for Employees
Our employees are paid on a weekly basis. They are responsible for submitting their hours to Help Unlimited using a Help Unlimited timesheet/a trip sheet. However as a customer if you would like to submit the hours for the employees that work for you, we ask that you let us know the format in which you will be sending the hours, and that it be done though written communication and not verbally.
The hours must be submitted by Tuesday 12pm by email to payroll@helpunlimited.ca or by fax to 905-452-8768.

Submitting Hours:
Help Unlimited Timesheet. We have timesheet which can be used for one employee or a group timesheet which can be used by the customer for the entry of more than one employee. Once the employee has worked and filled in the timesheet for each day and it has been approved by you, the hours can be attached via email or sent by fax to the Payroll Department.
Spreadsheet. You may choose to send the hours using your own excel spreadsheet including your company name, employee names, and dates and hours worked.
Email or Fax. You may choose to send the hours by a simple email or fax including your company name, employee names, and dates and hours worked or by simply emailing or faxing over the signed timesheet or trip sheet.

Invoicing/Billing
Invoicing is done on a weekly basis once the hours worked by the employee have been submitted and paid. This is normally processed the week after the hours have been received. Please let our Accounting Department know if there is set time that you need an invoice by and we will do our best to accommodate you.

Submitting Invoices:
  • Mail
  • Email
  • Fax
Payment of Invoices
Help Unlimited requests that invoices are paid by the agreed upon time that is in the Rate Confirmation/Customer Agreement. We also request that you do not make any deductions off the invoices related to driver’s incidents, missing tools, etc. Rather, please notify or bill us of the same and we will do our best to attend to this matter promptly.

Invoice Payment Methods:
  • Cheque
  • Visa/MasterCard
  • Electronic Fund Transfer
Accounting contact name and number:
Melinda Leonor (905 452-0995 x36); melinda@helpunlimited.ca